Decor hire questions, answered.

Everything you hire is our own stock, chosen by our founder Anna, who trained in fine art. We deliver it, set it up at your venue and collect it afterwards, so there's nothing for you to lift.Your quote is exact, with delivery included, and there's nothing to pay until you accept it. We have a 5.0 rating from 25 Google reviews, an Enhanced DBS check and public liability insurance.

Yes. We have a 5.0 rating from 25 reviews on our Google profile. Recent reviews mention clear communication from the first message and colours matched to the party's theme. Others say the set-up looked as good in the photos as it did on the day.

We may have. Venues we've set up at include The House and Orangery in Leamington Spa, The Barn at Berryfields in Meriden, Saxon Mill in Warwick and Cox's Yard in Stratford-upon-Avon. Others include Oktogon in Knowle, the Forest Hotel in Dorridge, Rugby Art Gallery and Museum, Eighteen Colmore Row in Birmingham, and village halls across the county.If yours isn't on the list, tell us the venue when you ask for a quote and we'll plan the set-up around its access times.

Yes. Balloons, signs, table runners, candles and flowers can be matched to your colours or theme. Send us your colour scheme, or a photo of your invitation, with your quote request.

Our team does. We deliver everything, place it and check the layout with you or your venue before we leave. Tall and freestanding pieces are positioned with safety in mind.

Each occasion and theme page shows set-ups we've done, and we post recent events on Instagram.

Yes. Everything in our hire catalogue is ours, so what you see on the website is what turns up. Every piece is checked after each hire and cleaned where needed before it goes out again.

Yes. The photos show our own pieces, and your set-up uses the same items. Some handmade pieces can vary slightly from one to the next.

Yes. Tell us the venue, the occasion and how you'd like it to feel, and send a photo of the space if you can. We'll suggest pieces that suit the room, and you can change anything before you book.

Yes. Everything is hired piece by piece, so you can take a backdrop from one theme and tableware from another, or add extra pieces from the hire catalogue.Our four themes, Boho, Silver Disco, Festival and Neon Tropics, are a good starting point if you'd like a look that's already put together.

Yes. Welcome signs and mirror signs can be personalised with names, dates or a short message.

Baby showers, children's birthdays, milestone birthdays, weddings, garden parties and corporate events. We've also styled hen parties and gender reveals.

Browse the hire catalogue and add anything you like to a quote. There's nothing to pay at this stage.We'll send an exact price, with delivery and set-up included, by the end of the next working day. To book, pay the £250 deposit, which secures your date.

By the end of the next working day. Asking for a quote is free, and your quote stays valid for 14 days.

Each item in the catalogue has its own price, so the total depends on what you choose. Delivery and the delivery team's time are added based on the distance to your venue.The minimum order is £250, and your quote shows the exact total before you pay anything.

Yes, the minimum order is £250.

A £250 deposit secures your date. It comes off your total, so it isn't an extra cost. The balance is due eight weeks before your event.

If you book less than eight weeks before your event, we ask for the full amount at booking.

Most customers book three to six months ahead. Popular dates go first, so if you already know your date, it's worth asking early.

Yes, when we can. We take bookings up to two weeks before an event, though availability is limited at short notice. Ask for a quote and we'll let you know if your date is free.

If you booked online or by email, you can cancel within 14 days of booking for a full refund, including the deposit. This applies as long as your event hasn't already taken place. After that, the £250 deposit isn't refundable. If you cancel more than 30 days before your event, we refund everything else you've paid. Between 30 days and 48 hours before, 70% of the total hire price is payable. Within 48 hours, the full price is payable. If we can't go ahead because of something outside our control, such as severe weather or road closures, you can choose a new date or a full refund. The full details are in our terms and conditions.

Yes, on every booking. We bring everything to your venue, set it up before your guests arrive and come back to collect it afterwards.

Delivery is priced by distance from our base near Rugby, plus the delivery team's time. For example, delivery to Coventry is usually around £30, plus around £90 for the team's time.Each town page shows local prices (see Do you deliver to my area?), and your quote shows the exact figure.

Usually about an hour, depending on how much you've ordered. We'll agree an arrival time with you, allowing a 30-minute window for traffic. Please make sure the area is clear of tables and chairs before we arrive.

Decor from our hire catalogue is booked for up to 24 hours, so we can collect the same evening or the next day, whichever suits you and your venue. If you need it for longer, or over a weekend, we can extend the hire for an extra charge.Children's party equipment is booked for up to four hours.We'll agree delivery and collection times when you book. Same-day collections are by 9pm at the latest.

Yes, if you'd like to. We usually take balloon displays away and dispose of them responsibly. If you'd like to keep some, tell us before the day and we'll leave them with you.

We're based near Rugby and deliver across Warwickshire and the surrounding counties. Choose your town to see local delivery prices and events we've done nearby. Warwickshire: Leamington Spa, Warwick, Kenilworth, Stratford-upon-Avon, Henley-in-Arden, Rugby, Southam, Gaydon, Wellesbourne, Nuneaton, Bedworth, ColeshillWest Midlands: Coventry, Birmingham, Solihull, Balsall Common, Knowle, Dorridge, Meriden, Hampton-in-ArdenLeicestershire: Leicester, Hinckley, Lutterworth, LoughboroughNorthamptonshire: Northampton, DaventryOxfordshire: BanburyIf your town isn't listed, ask anyway. We often travel further.

Yes. Homes and gardens work well, and timings are often more flexible than at a hired venue. For garden set-ups, have a covered or indoor fallback in case of rain, and a flat, clear area for anything freestanding.

Yes, village halls are a common places we set up. We need about an hour before your event to set up and an hour after to pack down, so book the hall for those times too. It's also worth checking whether the hall allows tape or hooks on the walls.

Yes. We've set up at hotels and wedding venues including Coombe Abbey, Alveston Manor, Mallory Court, Stratford Manor, Whatton House and Prestwold Hall. We'll agree access times with your venue coordinator, and can send our insurance details and risk assessments if they need them.

Yes. We hold a current Enhanced DBS certificate and subscribe to the DBS Update Service. We can show the original certificate on request, or give you the certificate number so you or your venue can check its status online.

Yes. We have public liability insurance, and we can share our risk assessments with your venue on request.

Every booking includes damage protection for £40. It covers accidental damage and cleaning fees up to £250. It doesn't cover theft, deliberate damage or misuse, and anything above £250 is charged at repair or replacement cost.

Our terms and conditions cover booking, payments, cancellation, damage and what we need from your venue. Please read them before paying your deposit.